The Future of Customer Experience is Personal

COVID-19 has upended the way we work and transformed how companies engage with their customers. Businesses accelerated their digital transformation, adopting a wide range of digital channels – video chat, chatbots, app-based messaging and calling – to reach their customers. For many, changes that had initially been deemed “temporary”, quickly became permanent. One of these…

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Millennials aren’t always about the Digital Experience.

Surprise! Millennials have a surprising penchant for old-school communications – so get those stamps ready. It turns out that Millennials’ digital-first reputation might be getting misinterpreted. And that could be a very good thing for your business’s marketing department. As a generational cohort, the majority of millennials are at the height of their consumption power,…

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50+ Instagram Statistics You should know in 2022

Instagram is experimenting and improving. Consistently. It continues its support to creators and influencers by introducing fundraisers and shoppable feeds. While brands can now add swipe-up links for increased website traffic, and go for Remix and Collab Reels. With every update, Instagram adds value to its users. So how can marketers like you extract the…

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Web3 Is the Future of the Creator Economy

Discussions of Web3 typically focus on user privacy, corporate transparency and data ownership. But it will also revolutionize another industry: the Creator Economy. Defined by the 50 million creatives turning their passions into professions, the Creator Economy comprises content creators of all kinds: Influencers, Artists, Journalists, Gamers and anyone else making content and connecting with…

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